You can reach our customer support team by filling out the contact form on this page or by emailing us at [email protected].
How can YUNZE help you?
Our team is always happy to help and specialize with all types of packaging including SSD, DDR Ram, Memory card, and USB Flash drives..
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Frequently Asked Questions
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How can I get in touch with your customer support?
How long does it usually take to receive a response to my inquiry?
We strive to respond to all inquiries within 24 hours. Please allow some extra time during weekends and holidays.
Do you offer technical support for your products?
Yes, we provide technical support for our products. If you encounter any issues, please don’t hesitate to contact our support team.
Where is your company located?
Our headquarters is located at Longhua District, Shenzhen, China, but we operate globally to serve our customers efficiently.
Can I visit your office for inquiries or purchases?
We welcome visitors at our office by appointment only. Please contact our team in advance to schedule a visit.
What payment methods do you accept for purchases?
We accept various payment methods, including Bank Transfer, PayPal, Western Union and MoneyGram.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping options will be shown by our professional sales team before order proceedings.
How long will your products waranty be?
For all of our products, We will supply
- SLC: Limited 5-year Warranty with free technical supports
- MLC: Limited 3-year Warranty with free technical supports
- TLC/QLC: Limited 2-year Warranty with free technical supports
- USB Flash Drive/Memory Card: Limited 1-year Warranty with free technical supports