Contact Yunze - Consumer & Industrial Flash Storage Solution

Frequently Asked Questions

Please read our FAQ before sending us a message.

You can reach our customer support team by filling out the contact form on this page or by emailing us at [email protected].

We strive to respond to all inquiries within 24 hours. Please allow some extra time during weekends and holidays.

Yes, we provide technical support for our products. If you encounter any issues, please don’t hesitate to contact our support team.

Our headquarters is located at Longhua District, Shenzhen, China, but we operate globally to serve our customers efficiently.

We welcome visitors at our office by appointment only. Please contact our team in advance to schedule a visit.

We accept various payment methods, including Bank Transfer, PayPal, Western Union and MoneyGram.

Yes, we offer international shipping to most countries. Shipping options will be shown by our professional sales team before order proceedings.

For all of our products, We will supply

SLC: Limited 5-year Warranty with free technical supports
MLC: Limited 3-year Warranty with free technical supports
TLC/QLC: Limited 2-year Warranty with free technical supports
USB Flash Drive/Memory Card: Limited 1-year Warranty with free technical supports